How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Hauserplb Your Own Question
Hauserplb
Hauserplb, Plumber
Category: Plumbing
Satisfied Customers: 332
Experience:  Over 20 years experience. Third generation
25685634
Type Your Plumbing Question Here...
Hauserplb is online now
A new question is answered every 9 seconds

I have a Grohe Grohsafe 35 015. My tub faucet is in the off

Customer Question

I have a Grohe Grohsafe 35 015. My tub faucet is in the off position but cold water is still coming out the spout. i took handle and all parts off and used a wrench to turn to on/off position. I'm able to turn to hot water position and back to cold/off position but water is still coming out spout. Help!!!
Submitted: 9 months ago.
Category: Plumbing
Expert:  Hauserplb replied 9 months ago.

Ok, if you remove the cover plate and can see the entire valve(behind the wall) i can help you shut the water off.

If you remove the cover plate there are two small valves built into the main vave that you can shut off with a straight bit screwdriver.