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Marc
Marc, Plumber
Category: Plumbing
Satisfied Customers: 1126
Experience:  Plumbing heating & home maintenance contractor
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I have an electric hot water heater (s/n: 0404213999). The

Customer Question

Hi,
I have an electric hot water heater (s/n:(###) ###-####. The upper thermostat was replace a couple of days ago because we did not have any hot water. Once replaced, it worked fine. Today, we awake to know hot water again. What could be other problems causing this to happen?
Submitted: 1 year ago.
Category: Plumbing
Expert:  Rick replied 1 year ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

Did you try pushing the reset button this morning?

Customer: replied 1 year ago.
We will do this now
Expert:  Rick replied 1 year ago.

OK, did it click when you pushed it?

Customer: replied 1 year ago.
It will take a few moments as we have a manufactured home and have to remove a panel siding
Customer: replied 1 year ago.
If that doesn't work what next?
Expert:  Rick replied 1 year ago.

No problem. Let me know if it clicked. One thing at a time

Customer: replied 1 year ago.
ok this will take a few moments... will you still be here or do we need to re-contact?
Expert:  Rick replied 1 year ago.

I'll be here

Expert:  Rick replied 1 year ago.

What happened when you pushed the reset?