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Rick
Rick, Construction Supervisor
Category: Plumbing
Satisfied Customers: 19534
Experience:  Licensed Master plumber with 40+ yrs. experience.
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I have a Rinnia 2532 W. My Hot water did not turn on. It

Customer Question

I have a Rinnia 2532 W. My Hot water did not turn on. It showed Code 11. I opened the panel. Drained the water a few minutes. Cleaned the cabinet inside. Turned it on again and hot water worked. Question: Is that only temporarily or should I call a technician on Monday?
Thanks
Dean Heyde (###) ###-####
Submitted: 1 year ago.
Category: Plumbing
Expert:  Rick replied 1 year ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can

continue our conversation.

An 11 code is failed ignition. If the unit hasn't been serviced in a while (more than a year or 2) then calling in a pro on Monday would be a good idea. He can clean the flame sensor and the rest of the unit so this doesn't happen again. Which it probably will with increasing frequency usually at the least convenient times