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Phil
Phil, Mechanical Engineer.
Category: Plumbing
Satisfied Customers: 8311
Experience:  Retired mech. contractor, shop owner, 51 yrs experience.
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I have a Eternal GU195S water heater that is getting an

Customer Question

I have a Eternal GU195S water heater that is getting an error code of "E02" and we have no hot water. How do we fix it?
Submitted: 1 year ago.
Category: Plumbing
Expert:  Phil replied 1 year ago.

Hello,

It is an ignition failure, most common is a dirty flame dectector rod, you can clean it off with *plumbers sand cloth.

http://screencast.com/t/srAwUARn

http://advancedhomeenergy.com/Eternal-GU145-GU195-Operation-Manual.pdf

http://screencast.com/t/FZp8T9FWOu62

the error code,

This is step one of a longer diagnosis. Let me know what you can discover, you will need to use a multi meter that has a *micro amperage*

If you think this is beyond your skill sets, tell me which direction you from the center of the nearest town or city and I will get you a short list of well rated service outfits in your area.

.