How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike R. Your Own Question
Mike R.
Mike R., Plumber
Category: Plumbing
Satisfied Customers: 2666
Experience:  20 years of plumbing experience, including high end homes and service work.
64367226
Type Your Plumbing Question Here...
Mike R. is online now
A new question is answered every 9 seconds

My husband left paint thinner on top of our water heater.

Customer Question

My husband left paint thinner on top of our water heater. Now we do not have hot water and the pilot light is flashing 7 times. I'm a little rattled - not sure what to do
Submitted: 1 year ago.
Category: Plumbing
Expert:  Mike R. replied 1 year ago.

Hi my name is ***** ***** I have been in the plumbing field for 20 years. I will be glad to help you today. The flammable vapor sensor has been activated and the water heater will not light until it has been reset. Turn the water heater off and air out the room the best you can. Get anything that may give off any fumes out of there. Any cleaners, paint, paint thinner or anything that may have any kind of fumes. Once you air it out really well it should reset the sensor although sometimes they cannot be reset and in that case the sensor will need to be replaced.

Expert:  Mike R. replied 1 year ago.

If the sensor in fact does have to be replaced the manufacturer will send a replacement usually for free but you would have to install it. Most likely just getting the air clear will reset it though.

Expert:  Mike R. replied 1 year ago.

I would recommend that when you do get it reset that you order a replacement FVS anyway. If you do have an issue in the future and you cannot reset it you will have the replacement.

Expert:  Mike R. replied 1 year ago.

I haven't heard from you. Was the information I provided helpful?