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Paul the Plumber
Paul the Plumber, Plumbing,Heating,Gas technician
Category: Plumbing
Satisfied Customers: 26
Experience:  Master Plumber, Journeyman Heating, Gas Technician 25 years in the building industries.
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Rinna1 model RCE-516TRH red indictor blinking then stops and

Customer Question

Rinna1 model RCE-516TRH red indictor blinking then stops and display panel shows 11 possibly an error code. Can't find manual. Can you help please?
Submitted: 1 year ago.
Category: Plumbing
Expert:  Paul the Plumber replied 1 year ago.

Hello,

I hope I can help with your unit. I have found a manual for your unit here is the place/address to download it. Here is the site... rinnai.co.nz/Download/ProductFile?encid=s...8K-Fec~ A code 11 is a thermocouple issue.

You would need to test it out or buy an new one to check it.

If this is of help please consider accepting so I could get compensated for my time.

Good luck with the heater. If you have any other issues or you need more help with it drop me a note.

Thanks Paul the Plumber

Customer: replied 1 year ago.
Can't connect to site in NZ. What is thermocouple? Is it a replaceable part and if so, where could I buy it? I live near Gosford on Central coast NSW.
Customer: replied 1 year ago.
can find site in NZ. What is thermocouple Is it a replacement part and if so where could I purchase it? I live near Gosford on central coast NSW. The unit is about 12 years old.
Expert:  Paul the Plumber replied 1 year ago.

Hello,

I will try to email the file for the manual. The thermocouple is a part of the safety system. It tells the unit if there is a flame and then allows the main gas valve to open providing gas for unit to run. Do you have and address to send it too?

Customer: replied 1 year ago.
167 The Round Drive Avoca Beach 2251 NSW
Expert:  Paul the Plumber replied 1 year ago.

How about an email address.

Expert:  Paul the Plumber replied 1 year ago.

Here are some places to look for parts in your area

B. The Gas Showroom

02 9412 3933

Shop 1 66-70 Archer St

CHATSWOOD

Supply

Continuous Flow, Portable Gas, Flued Gas Space, Gas Log Flame Fires, Energysaver® Power Flued, Outdoor Heating

A. BeBeQ BBQs & Heating

02 9905 0919

*****/p>

BROOKVALE

Supply

Continuous Flow, Solar Hot Water, Hot Water Storage Systems, Commercial, Portable Gas, Electric Panel, Flued Gas Space, Gas Log Flame Fires, Energysaver® Power Flued, Outdoor Heating, Gas Dryers

View location on map

B. The Gas Showroom

02 9412 3933

Shop 1 66-70 Archer St

CHATSWOOD

Supply

Continuous Flow, Portable Gas, Flued Gas Space, Gas Log Flame Fires, Energysaver® Power Flued, Outdoor Heating

View location on map

C. Harvey Norman

02 4365 9500

Karalta Lane

ERINA

Supply

Portable Gas, Energysaver® Power Flued

View location on map

D. Bing Lee

02 4367 8766

235-237 The Entrance Rd

ERINA

Supply

Portable Gas, Flued Gas Space, Energysaver® Power Flued

View location on map

E. The Good Guys

02 4367 0244

*****/p>

ERINA

Supply

Portable Gas, Electric Panel, Flued Gas Space, Gas Log Flame Fires, Energysaver® Power Flued

View location on map

F. Domayne

02 4437 4800

Cnr Manns Rd & Central Coast Highway

WEST GOSFORD

Supply

Portable Gas, Electric Panel, Flued Gas Space, Gas Log Flame Fires, Energysaver® Power Flued

View location on map

G. The Good Guys

02 4352 9000

Cnr Wyong Rd & Bryant Dve

TUGGERAH

Supply

Portable Gas, Electric Panel, Flued Gas Space, Gas Log Flame Fires, Energysaver® Power Flued

View location on map

H. Central Coast Gas & Solar

02 4322 2777

2/236 Manns Rd

WEST GOSFORD

Supply

Continuous Flow, Solar Hot Water, Hot Water Storage Systems, Commercial, Portable Gas, Electric Panel, Flued Gas Space, Gas Log Flame Fires, Energysaver® Power Flued, BBQ, Outdoor Heating, Gas Dryers

View location on map

I. Mitre 10 Trade Stores

02 9918 7135

49 Avalon Pde

AVALON BEACH

Supply

Continuous Flow, Solar Hot Water, Hot Water Storage Systems, Commercial, Portable Gas, Electric Panel, Flued Gas Space, Gas Log Flame Fires, Energysaver® Power Flued, BBQ, Outdoor Heating, Gas Dryers

View location on ma