How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rick Your Own Question
Rick
Rick, Construction Supervisor
Category: Plumbing
Satisfied Customers: 19565
Experience:  Licensed Master plumber with 40+ yrs. experience.
94766
Type Your Plumbing Question Here...
Rick is online now
A new question is answered every 9 seconds

Just installed a Grohe Aquatower 3000 and it only puts out

Customer Question

Just installed a Grohe Aquatower 3000 and it only puts out hot water at full temp no change when turning temp control handle. ??
Submitted: 1 year ago.
Category: Plumbing
Expert:  Rick replied 1 year ago.

I suspect the cold water side is clogged with sediment. When you turn the water off then back on again (when this was installed) it can stir up the sediment that clings to the inside of the pipes. You'll have to pull the thermostatic cartridge then the dirt strainer behind it. Also flush out the lines while you have the cartridge out. Here's a link to the product page. Click on "Spare Parts/Exploded drawing to see how this goes together. Of course you'll need to turn the water off before pulling this apart.

Product page