How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rick Your Own Question
Rick
Rick, Construction Supervisor
Category: Plumbing
Satisfied Customers: 21168
Experience:  Licensed Master plumber with 40+ yrs. experience.
94766
Type Your Plumbing Question Here...
Rick is online now
A new question is answered every 9 seconds

My water heater is reading Flammable vapor sensor lockout.

Customer Question

my water heater is reading Flammable vapor sensor lockout. How do I resolve?
It is a Richmond 40gal power vent
Submitted: 1 year ago.
Category: Plumbing
Expert:  Rick replied 1 year ago.

What is the model number of your unit? how do you set the water temp? a dial? 2 arrows?

Customer: replied 1 year ago.
It is a 6GPR40PVE2-40
temp is set by dial
Expert:  Rick replied 1 year ago.

I can't find any specs on this model. Is it power vented (fan on top)? can you post a picture of the gas control valve?

You can post a picture here by clicking on the paper clip icon in the toolbar at the top of this dialogue box. You can only post from a PC or a Mac not a phone or a tablet. If that doesn’t work for you then you can upload a pic to a file sharing service like

https://photos.google.com/ OR https://www.dropbox.com

and post the “share” link to your picture here or you can email the pic to customer service but the last option can take quite a while to get tome. Click on the CONTACT US link to contact customer service. http://ww2.justanswer.com/contact-us

Customer: replied 1 year ago.
As specified; it is a power-vent; Richmond 40 gallon water heater. Model # *****
Expert:  Rick replied 1 year ago.

Looks like the sensor is missing in the first picture. The unit won't operate without one in place.