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Hauserplb
Hauserplb, Plumber
Category: Plumbing
Satisfied Customers: 332
Experience:  Over 20 years experience. Third generation
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Doug. I'm managing a children's camp and our Paloma PTG74PVP

Customer Question

I'm managing a children's camp and our Paloma PTG74PVP starting malfunctioning yesterday. It runs for a few seconds, then shuts off. Code C2 #11 flashes. We had an electrical storm a few days ago and lost power 3-4 times in 15 minutes. Don't know if that's a related issue, but trying to give you all the info. Unit has been running fine for 3 weeks. Thanks, PeterPS> This unit is for kitchen staff and dishwasher... need it running ASAP!!
Submitted: 1 year ago.
Category: Plumbing
Expert:  Hauserplb replied 1 year ago.
The c2 #11 code is ignition failure. I assume you are on propane, so check the regulator propane levels etc.. Pull the cover off and check the burner assembly, make sure the burner, flame rod, and ignitor are clean.