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Rick
Rick, Construction Supervisor
Category: Plumbing
Satisfied Customers: 13653
Experience:  Licensed Master plumber with 40+ yrs. experience.
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why does my hotwater heater keep tripping the breaker

Customer Question

why does my hotwater heater keep tripping the breaker
Submitted: 1 year ago.
Category: Plumbing
Expert:  Rick replied 1 year ago.

Rick the plumber :

Welcome, I will do my best to help with your issue


 

Rick the plumber :

Which breaker? the red reset on the upper thermostat or in the electrical panel?


 

Customer:

the electrical panel

Rick the plumber :

Then you probably have a bad thermostat. There's a slim chance it's a bad element but most of the time it's a thermostat


 

Customer:

the tank is brand new just installed it

Rick the plumber :

Then you have a dead short. If it trips when you throw the breaker on the short is probably in your wiring. If it trips when the heater calls for hot water then the heater is defective


 

Customer:

does the top and bottom theromostate have to be set at the same temp

Rick the plumber :

No


 

Rick the plumber :

The upper and lower alternate


 

Rick the plumber :

Only one is on at one time


 

Customer:

it trips when the tank seem to get at full temp

Rick the plumber :

Sounds like a defect in the heater. What size is the breaker?


 

Customer:

30 amp

Customer:

30mp

Rick the plumber :

Ok so the breaker is the right size. Based on what you're telling me it sounds like you have a defective heater assuming you wired it properly which isn't too difficult.

Customer:

the whole tank defective

Rick the plumber :

A defect in the wiring or a component. Since it's new it's under warranty and they should give you a free replacement.


 

Customer:

ok will contact the store thanks for your help

Rick the plumber :

You're welcome


 

Rick, Construction Supervisor
Category: Plumbing
Satisfied Customers: 13653
Experience: Licensed Master plumber with 40+ yrs. experience.
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