We lost water pressure for about 6 hours due to a water main break in our town. Since the water came back on, our hot and cold water will not come out of our kitchen faucet. It will come out of the sprayer, though. There is not a filter screen on the faucet. Please help.
He took off the faucet and didn't see any blockage.
Welcome, I will do my best to help with your problem
What type of sprayer do you have? a pullout? or a side spray?
A pull out sprayer.
I don't understand how could the water not be coming out of your faucet but still coming out of the sprayer if you have a pull out? So we're on the same page, the only place water comes out of the faucet on a pull out is through the spray head. It has no spout
A side sprayer has a spout and a separate spray hose to the side
So please explain to me how water is coming out of the sprayer but not the faucet? do you mean that the wide spray function of the spray head is working but not the normal flow function in the center of the head?
I'm sorry, it is a side sprayer. I read your question wrong.
OK, then you have an aerator on the end of the faucet unless it has been removed. If you don;t have an aerator then the likely culprit is the diverter inside the faucet. The diveter is what diverts the water from the spout to the side spray. It probably needs to be replaced
I should have said you have an aerator at the end of the spout
There is no aerator. Where is the divertor located? How expensive is it to replace?
Also, is it hard to replace?
The diverter is in the faucet body typically behind the spout. If you can get the faucet apart it's pretty easy to replace. There are however dozens of different diverters and configurations. I would need the faucet model to give you specifics. Diverters typically cost less than $10. If it's a common faucet brand a service & repair plumber would typically have a replacement on his truck so the cost for a plumber to fix a common brand would typically run $100 to $150 in the Boston area (not on a weekend or holiday)
It is a Peerless faucet. He is going to take it off again and see if he can see the diverter.
The spout curves up.
You have to remove the handle and typically the spout. Peerless is not a major brand so finding s replacement diverter my be difficult and it would be impossible without the model number of the faucet unless you have a local supplier that sells Peerless and you bring to old diverter to them so they can match it up to a replacement. You can also just remove it entirely. With most faucets the sprayer will still work
but the flow won't stop to the spout when you use the sprayer
He took off the spout and there is a white tube sticking up. Is that the divertor? There are separate hot and cold handles.
Maybe, I need a picture to be sure
Is there a screw driver slot in the top?
That looks like a diverter. It should unscrew. Put something flat and wide enough to engage 2 opposite notches and try unscrewing it
This is not one of the standard diverter styles that some common brands share
I used a butter knife (great tool) and tried unscrewing that and it is plastic so it isn't very stiff and bends when you try to twist it.
He is trying something else. Give me a minute.
Sometimes the diverter won't come out. Short of being there I'm as certain as I can be that what you're showing me is the diverter
Well, he broke it and it still didn't come off. I guess this means we'll have to replace the entire faucet.
Like I said sometimes they don't come out. These plastic ones are the worst offenders
Any pointers on replacing a kitchen faucet?
There is a slim chance that how it broke might have altered it enough to make the faucet work
It depends on what style you use. One thing I can say is that you'll need a basin wrench if you want to tackle this job
He just broke off one of the top sides of the divertor. I guess we are off to Lowes. Thanks so much for your help. I may bug you again when we get back if that is okay?
I put a "basin wrench" on my list. :)
You're Welcome. Just post another question thread if you have installation questions. You can request that I answer. I'll be online most of the day
Okay. Thanks again.
Thanks for using Just Answer
Licensed Master plumber with over 40 years experience