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My Kohler toilet type K is leaking into the bowl which causes

 
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Customer Question

My Kohler toilet type K is leaking into the bowl which causes the toilet to re fill about every 15 to 20 minutes. The toilet is just a little over a year old. How can I solve this problem?

 



Already Tried:
nothing have no idea what to do with this new design

Submitted: 328 days and 6 hours ago.
Category: Plumbing
Value: $30
Status: CLOSED
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Expert:  Rick replied 328 days and 6 hours ago.


Rick the plumber :

Welcome to Just Answer, I will do my best to help with your problem

Rick the plumber :

It sounds like you have Kohler's newer Flush Valve that's looks like a cylinder in the middle of the tank

Customer :
Rick the plumber :

All I see is a blank post for your last response

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Expert:  Rick replied 328 days and 6 hours ago.

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Expert:  Rick replied 328 days and 6 hours ago.

It seems like you're having some trouble posting a so I hope you can see this. With the the cannister type flushing system there is a circular gasket at the botton of the cylinder that moves up an down when you flush. This gasket is either out of position (is must sit flat on the bottom of the cylinder) or it may need to be replaced (it just stretches over the bottom of the cylinder fitting into the groove). To get it out you have to urne the round disk at the top of the cylinder where the refill tube from the fill valve is inserted. It should be a quarter turn counterclockwise. It can be hard to turn but it does turn and will come out. Once you turn it the entire cylinder will come out. Be sure the seat where the gasket sets against is clean and free of dirt or debris

Expert TypePlumbing Contractor
Category: Plumbing
Pos. Feedback: 97.8 %
Accepts: 4344
Answered: 5/12/2012

Experience: Licensed Master plumber with over 40 years experience

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Customer replied 328 days and 5 hours ago.

Relist: Inaccurate answer.
do you mean on the flush cylinder that is in the middle of the tank? I tryed turning it as you instructed but cannot get the cylinder out. Is it really hard to pull up?

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Expert:  Rick replied 328 days and 5 hours ago.

You have to turn the disk in the middle of the cylinder that the refill tube connects to. It is attached to the central shaft which is what locks the cylinder in place. It's a quarter turn counter clockwise. The shaft should come right out releasing the cylinder

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Expert:  Rick replied 328 days and 5 hours ago.

Here is the manual it will give you a better idea of how this goes together

http://www.us.kohler.com/webassets/kpna/catalog/pdf/en/1142707_2.pdf

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Expert:  Plumbing Pro replied 328 days and 4 hours ago.

Welcome to Just Answer, I will do my best to Answer your question to the best of my professional ability.You can respond by typing in the box. Toilets have to parts that make the flush , the fill valve that allows water to fill the tank with water , then the flush valve that opens up and allows the water to drain into the Toilet bowel and complete a flush . Often times these parts ware out over time and need replacement . If the flush valve is leaking water then the fill valve will kick on and fill the tank over and over again . To test this you can add some red food coloring into the toilet tank and watch to see if you see red in the bowel , if you do then the flush valve needs replacement . Make sure you use enough food coloring so the water is bright in color or you will not notice it . Fluid master makes great toilet rebuild kits and are sold in every major hardware store . Plumbing Pro41041.709469213

Customer replied 328 days and 4 hours ago.

I cannot get the flus valve out of the tank

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Expert:  Rick replied 328 days and 4 hours ago.

Please disregard the other expert's answer Fluidmaster does not make parts for your flush valve and we have already established what the problem is. That central shaft can be difficult to turn but it's the only way to get the flush valve apart.

Customer replied 326 days and 6 hours ago.

Relist: Inaccurate answer.
the answer did not solve my problem. Could not get the flow tube out.

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Expert:  Rick replied 326 days and 6 hours ago.

I'm sorry you were unable to remove the center shaft but that is what has to be done to fix this. All we can do is give you the information to solve the problem. How you put that info into practice is beyond our control. As I said before turning the shaft 1/4 turn will release it and it can be very difficlut to turn which is a design flaw in my opinion.

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Expert:  Rick replied 326 days and 5 hours ago.

It occured to me that perhaps I wasn't clear on what you needed to turn. If you refer to the manual I linked look at part #1070291 it is at the top of the shaft that needs to be turned to release the canister so you can get to the gasket

 
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