Recent Feedback
I have a rainsoft water softener model # XXXXX that is over 10 years old. When the system regenerates it fills the brine tank with water and doesn't draw it back down.
Sometimes the timer will stick in a mode as well?
I am a mechanical engineer and can do the repairs as needed. Having a difficult time in locating parts and support for this system as a DIY'er.
Home is for sale and we don't want to replace system.
Please advise parts source if possible.
Thank you,
Bruce
Optional Information: Brand: Rainsoft Type of Appliance: Other
What Happens Now?Your chat has ended, but you can still work with your Expert to get an answer to your question if you have not yet received one.Come back to this page at any time to see additional information from your Expert. You will also receive an email when your question is updated. If you want to send a message to your Expert, use the box below.If you have already received a satisfactory answer to your question, click the Accept button above. Experts are credited for each accepted answer they provide.
I thought that your would or could provide specific information on this particular Rainsoft system and Rainsoft parts??? I had already found most of this general information on water softeners online without asking an expert. Thanks for your reply but not what I thought that I would be paying for
These are the diagnosis of the conditions . Try this , you say the timer is sticking , clean all contact and use compressed air to remove dust and dirt . If the timer is getting stuck then it might not be telling the solnoide valve to be closing and that's why the brine tank is filling up with water. Investigate the timer as its the controller . I f the controller is acting up the rest of the softener might be fine . You can test the controller and timer if you have a multi test meter . The other thing is the float in the brine tank might be sticking causing the problem . Taking apart the brine tank and cleaning the inside and float will be a start . Then if you have access you can also test the float to see if it too is sending receiving power . Also using iron out and doing a manual regeneration can do wonders .