Plumber replaced flush valve assembly in tank. Toilet is still dripping and coming on to fill up.He says that the toilet may have a crack and need to be replaced. The toilet is only6 yrs old (Gerber Brand). He doesn't seem to agree that the flapper isn't closing downon the seal to prevent leakage.
Hi I will attempt to answer your questions. Please do not accept unless you are satisfied with the answer.
First of all if the toilet were cracked it would not be leaking into the bowl it would be on the floor
When you say he changed the flush valve did you mean the fill valve or the part in the center that has the flapper on it?
center seal that flapper closes on.
one minute please
does your toilet have a plastic riser with a tube in it? also is the water level at the top of this tube?
is the water slowly overflowing into the top of this plastic riser?
water level is below tube half way
no water is too low to flow over riser the toilet is ticking right know water is dripping out
I am in the process of typing a long explanation for you be just a minute
I'm typing quickly, will use punctuation going forward
If the level is not going over the top then it has to be one of 2 things. 1st is the flapper may not be sealing. this can be because of a bad flapper or a bad seat the flapper sits on. If using a replacement flapper and your riser does not have any ears for the flapper to attach to then the circle part of the flapper goes around the tube and must be adjusted just right
if the tube does have little ears to connect the flapper to then the circle mus be cut out as it will cause the flapper to not seal correctly
Why wouldn' t the plumber suggest that when he was here.
The flapper seems like the next logical solution
If the flapper has not been changed and you use chlorine tablets in your tank then your flapper is warped and must be replaced. Chlorine tablets void warranties on all toilets, they eat up rubber.
We don't use chlorine tablets. Water is heavy with minerals, could that eat up the rubber in
Ok the second thing that could be the issue is a crack in the plastic tub that the flapper attaches to. If this is bad the tank has to be removed and the whole flush valve assembly replaced again as the one he put in must be faulty. [IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]100[/WIDTH][HEIGHT]100[/HEIGHT][STYLE][/STYLE][/IMAGE]
That would cause the flapper seal to build up minerals on the seat
So, the flapper may need to be replaced or the new plastic tube he installed, may be
the flapper and tube is part of the flush valve and it all should have been replaced if he replaced the flush valve. If he replaced the fill valve where the water comes in then he would not necessarily have changed the flapper because he thought it was overflowing over the top of the plastic tube
So he must have replaced the fill valve?
I would clean the seat the flapper sits on with brillo pad and replace the flapper
yes, he told me he replaced the fill valve (seal at bottom of tank) He wrote the receipt
up as replacing the flush valve assembly. the flapper looks ordinal to me
Why a brillo pad, the seat is new.
if the seat is new then he must have changed that part of the flush valve. He should have also replaced the flapper because that is part of the flush valve assembly. if he did replace the flapper and it still is not sealing, brillo pad can knock of a little ridge that is sometimes present of the seat due to casting the plastic.
on the seat
ok sounds good. Do you agree that the toilet is not cracked, as he suggested.
no if the toilet were cracked it would be leaking on the floor and not into the toilet
ok we're done unless you have anything to add
no thanks for using me on Just answer