We have an 8-year-old Moen Monticello with Cathedral Spout Single-Handle Kitchen Faucet - Model #87730SL. The faucet handle wobbles and is loose. The threads on the Plug Button Kit aren't stripped, so we're not sure what needs replaced/repaired. Hubby says handle always wobbled, but I vehemently disagree. Can you help direct us to repair parts and/or describe how "wobbly" we should expect the handle to be?
Took the whole faucet assembly apart and cleaned. Nothing appears broken or stripped.
Welcome to Just Answer. I will do my best to fully answer your question(s).
I cannot find the model number you gave me on the moen site. However i am familiar with moen faucets. I suspect one of two problems.
Either the set screw is a bit loose and some build up (water deposites) is not allowing you to tighten it fully.
The cartridge stem that the handle attaches to is worn to a point that the set screw will not tighten unto it properly.
If the second situation I mentioned is the case, the only solution is to remove the handle and replace the cartridge.
If you contact moen customer service they will send you one for free. If you request a new handle they will likely send you that as well. Very easy to replace.
Use this link to contact customer service and also to identify your exact model number. There is also parts breakdowns on here to view.
I would do that for you if I am able to have the exact model number of your faucet. However you will recognize it by the photos on here as well.
We checked the website you directed us to and it seems that Moen has discontinued the model we have. However, our handle indirectly attaches to the cartridge by means of an "adapter kit". I did find the schematics of the parts on a website and the handle seems to be attached to the adapter kit with only one set screw. I really don't know how much tighter this screw need to be to prevent the handle from wobbling?? I think its just the nature of this faucet???
the handle should not "feel" too wobbly. It should have a solid feel to it. Seeing as the faucet is discontinued its your call what you want to do but I recommend speaking directly with Moen. They gaurantee thier products for life so they may even replace the entire faucet for free if they cannot supply parts to fix the problem, doesn't hurt to ask.
Sorry it took so long for me to get back to you. Computer did not refresh until rcently and I just received your latest post.
20+ years in plumbing field. Licensed master plumber, commercial plumbing inspector