How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John the Plumber Your Own Question

John the Plumber
John the Plumber, Plumber
Category: Plumbing
Satisfied Customers: 11
Experience:  Indiana licensed Plumbing Contractor specializing in service, remodel, water/sewer excavation, well pump drilling/installing.
Type Your Plumbing Question Here...
John the Plumber is online now
A new question is answered every 9 seconds

My sink has been backing up. When I turn on the garbage disposal,

Resolved Question:

My sink has been backing up. When I turn on the garbage disposal, it will drain, but as soon as I turn off the disposal, the water comes back up into the sink. Any idea what the problem is? Is there a quick fix?
Submitted: 2 years ago.
Category: Plumbing
Expert:  John the Plumber replied 2 years ago.

John the Plumber :

Good morning. May I help you with your question?

Customer:

Sure, I'd appreciate it

John the Plumber :

Is your sink single or double-bowled?

Customer:

single

John the Plumber :

I strongly suspect you have a clog. When you turn on the disposer, the water is being forced up into the vent, thereby appearing to go down, but when you shut of the disposer, the water returns to the sink.

Customer:

Okay, but if the flywheel is in the way of the clog, do you know of an easy way to get at it?

John the Plumber :

If you would like to attempt to fix this yourself, I can help you with the procedure.

Customer:

Please

John the Plumber :

You'll have to get a bucket and place it under the p-trap on the drain from your disposer. Remove the trap, allowing all the water to drain into the bucket. Check the p-trap and adjoining pipes for evidence of a clog or debris.

Customer:

Okay, I'm assuming if I don't find anything I can just use a snake once the disposer is detached?

Customer:

rather, the trap.

John the Plumber :

If you find none, you'll have to call a plumber to have the line cabled. Sometimes plunging clears these colgs, depending on how bad the debris is lodged in the pipes.

John the Plumber :

Yes, exactly.

Customer:

Okay, thanks a lot.

John the Plumber :

Thank you for your Just Answer question. If you have any further problems, contact us back. Please leave feedback.

John the Plumber, Plumber
Category: Plumbing
Satisfied Customers: 11
Experience: Indiana licensed Plumbing Contractor specializing in service, remodel, water/sewer excavation, well pump drilling/installing.
John the Plumber and other Plumbing Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Marc

    Plumber

    Satisfied Customers:

    996
    Plumbing heating & home maintenance contractor
< Last | Next >
  • http://ww2.justanswer.com/uploads/VE/Veillplumb/2011-8-31_155028_IMG1104.64x64.JPG Marc's Avatar

    Marc

    Plumber

    Satisfied Customers:

    996
    Plumbing heating & home maintenance contractor
  • http://ww2.justanswer.com/uploads/plmqwk/2010-08-28_151844_profile_pic.jpg Plmqwk's Avatar

    Plmqwk

    Master Plumber

    Satisfied Customers:

    850
    20+ years in plumbing field. Licensed master plumber, commercial plumbing inspector
  • http://ww2.justanswer.com/uploads/JE/jerrymassie/2011-1-15_45937_1111055.64x64.JPG Jerry's Avatar

    Jerry

    Plumber

    Satisfied Customers:

    777
    over 20 years residential plumbing experience.
  • http://ww2.justanswer.com/uploads/PL/plumber171/2011-8-13_11445_plumber.500x500.64x64.jpg Mario's Avatar

    Mario

    Master Plumber

    Satisfied Customers:

    604
    Master Plumber, Fire Sprinkler, and Jobbing Spec.
  • http://ww2.justanswer.com/uploads/ABSBoss/2009-03-25_163017_2007-1031_046.jpg Bud's Avatar

    Bud

    Plumber

    Satisfied Customers:

    538
    22 Years Field Experience - 17 Years Business Ownership - Residential or Light Commercial
  • http://ww2.justanswer.com/uploads/TH/theplumber717/2011-11-24_34039_DSCF7012.64x64.JPG Theplumber717's Avatar

    Theplumber717

    Plumber, Hvac Tech

    Satisfied Customers:

    520
    Lic Plumbing contractor, 27/yrs res,com,repair,Universal HVAC Tech
  • http://ww2.justanswer.com/uploads/skibum0101/2008-12-16_015819_just_answer.jpg Rick Mather's Avatar

    Rick Mather

    Building Inspector

    Satisfied Customers:

    494
    Assistant Building Official, HVAC Tech