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Rick
Rick, Construction Supervisor
Category: Plumbing
Satisfied Customers: 19534
Experience:  Licensed Master plumber with 40+ yrs. experience.
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I have no hot water. Where is the reset button for Rheem model

Resolved Question:

I have no hot water. Where is the reset button for Rheem model # XXXXX?
Submitted: 4 years ago.
Category: Plumbing
Expert:  Rick replied 4 years ago.

Rick the plumber :

Welcome to Just Answer, I will do my best to help you solve your problem

Rick the plumber :

Is this an electric water heater?

Customer:

yes

Rick the plumber :

It's under the top access panel. Turn off the power then remove the panel and the insulation behind it. Then press the red reset button. If it clicks you have reset it

Rick the plumber :

the button is at the top of the thermostat

Customer:

ok, if this does not work what would be my next step?

Rick the plumber :

If the button doesn't click then you could have a faulty upper thermostat or upper element if you have NO hot water. If the water is only hot for a short time then the lower thermostat and element are suspect

Rick the plumber :

the only way to verify which is the problem is with a multi-meter

Customer:

thanks I will try this. I'm thinking one of the elements is at fault, though. Heater is almost 15 years old

Rick the plumber :

Changing the thermostats is easy. If the reset works you should change both upper and lower stats since it will happen again. Changing an element involves draining the tank

Rick the plumber :

if you do change an element be sure to remember to fill the tank fully with water (open a hot water faucet to be sure the air is out) before you turn the power back on

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