How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask WTRHTRPRO Your Own Question

WTRHTRPRO
WTRHTRPRO, Water Heater Expert
Category: Plumbing
Satisfied Customers: 116
Experience:  15 yrs in the water heating and plumbing industry.
61943388
Type Your Plumbing Question Here...
WTRHTRPRO is online now
A new question is answered every 9 seconds

wind blowing pilot light on my waterheater

Customer Question

wind blowing pilot light on my waterheater
Submitted: 2 years ago.
Category: Plumbing
Expert:  Plmqwk replied 2 years ago.

Welcome to Just Answer. I will do my best to fully answer your question(s).

Where is it located, basement or an enclosed room like a closet? Where is the chimney located, wall or roof? Does the chimney have a chimney cap on it?

Customer: replied 2 years ago.
closet roof yes
Expert:  Plmqwk replied 2 years ago.
see what happens to the pilot when you leave the door of closet open. this should reduce the "vacuum" effect to the chimney on extremely windy conditions. To eliminate the issue long term a louvered opening similar to a heating vent may need to be installed to the door or wall of the closet.
Customer: replied 2 years ago.
it goes out with door open,it goes out while im trying to light it
Expert:  Plmqwk replied 2 years ago.
May be more than a wind issue then. You may need a new thermocouple installed. yes the wind may be a factor to a point but if the thermocouple is faulty it wont want to stay lit either.
Customer: replied 2 years ago.
already did that twice
Expert:  Plmqwk replied 2 years ago.

Have you tried to block the wind in some way where it exits the chimney? If not then try that. Other than that you may need a new gas valve. The fact that you have a thermocouple indicates an older heater to begin with. There have been windy days in previous years so since the wind seems to not be the issue the only thing left is the gas valve itself. You may want to consider a new heater if thats the case, replacing gas valves are expensive.

Customer: replied 2 years ago.
i hav also repleced gas valve
Expert:  WTRHTRPRO replied 2 years ago.
What model water heater do you have and what is the date of manufacture or the first 8 characters of the serial number?
Customer: replied 2 years ago.
rheem ser#rhhg1104107801 date of manf.11/2004
Expert:  WTRHTRPRO replied 2 years ago.
OK, not sure what Model you have, you gave me the serial number which confirms a Natural Gas unit made in 2004. The Model number is listed right next to the Serial number.
Customer: replied 2 years ago.
sorry model #22140sdvx
Expert:  WTRHTRPRO replied 2 years ago.
OK, that is the concentric direct vent manufactured home version, what fuel type are you on LP or Natural? Usually what causes pilot outage on those is that the venting is not sealed. There are silicon bands that cover each joint of the vent sections, make sure those are in place. Also make sure the inner door is in place and seated well.

When the pilot is lit, how does it appear? It should be like a bic lighter on a pretty low setting, also does the pilot have a cone shield on the end of it?

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Marc

    Plumber

    Satisfied Customers:

    996
    Plumbing heating & home maintenance contractor
< Last | Next >
  • http://ww2.justanswer.com/uploads/VE/Veillplumb/2011-8-31_155028_IMG1104.64x64.JPG Marc's Avatar

    Marc

    Plumber

    Satisfied Customers:

    996
    Plumbing heating & home maintenance contractor
  • http://ww2.justanswer.com/uploads/plmqwk/2010-08-28_151844_profile_pic.jpg Plmqwk's Avatar

    Plmqwk

    Master Plumber

    Satisfied Customers:

    850
    20+ years in plumbing field. Licensed master plumber, commercial plumbing inspector
  • http://ww2.justanswer.com/uploads/JE/jerrymassie/2011-1-15_45937_1111055.64x64.JPG Jerry's Avatar

    Jerry

    Plumber

    Satisfied Customers:

    777
    over 20 years residential plumbing experience.
  • http://ww2.justanswer.com/uploads/PL/plumber171/2011-8-13_11445_plumber.500x500.64x64.jpg Mario's Avatar

    Mario

    Master Plumber

    Satisfied Customers:

    604
    Master Plumber, Fire Sprinkler, and Jobbing Spec.
  • http://ww2.justanswer.com/uploads/ABSBoss/2009-03-25_163017_2007-1031_046.jpg Bud's Avatar

    Bud

    Plumber

    Satisfied Customers:

    538
    22 Years Field Experience - 17 Years Business Ownership - Residential or Light Commercial
  • http://ww2.justanswer.com/uploads/TH/theplumber717/2011-11-24_34039_DSCF7012.64x64.JPG Theplumber717's Avatar

    Theplumber717

    Plumber, Hvac Tech

    Satisfied Customers:

    520
    Lic Plumbing contractor, 27/yrs res,com,repair,Universal HVAC Tech
  • http://ww2.justanswer.com/uploads/skibum0101/2008-12-16_015819_just_answer.jpg Rick Mather's Avatar

    Rick Mather

    Building Inspector

    Satisfied Customers:

    494
    Assistant Building Official, HVAC Tech
 
 
 
Chat Now With A Plumber
WTRHTRPRO
WTRHTRPRO
116 Satisfied Customers
15 yrs in the water heating and plumbing industry.