How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Rick Your Own Question

Rick
Rick, Construction Supervisor
Category: Plumbing
Satisfied Customers: 13857
Experience:  Licensed Master plumber with 40+ yrs. experience.
94766
Type Your Plumbing Question Here...
Rick is online now
A new question is answered every 9 seconds

I HAVE A FROZEN PIPE (HEATING) AND CANT FIND WHERE IT IS FROZEN

Customer Question

I HAVE A FROZEN PIPE (HEATING) AND CANT FIND WHERE IT IS FROZEN I PUT A MAP GAS TORCH TO ALL THE ELBOW AND 45 BUT STILL CANT GET WATER THOUGHT THE PIPE THIS IS A TWO ZONE HOT WATER SYSTEM THE ONE ZONE NO PROBLEM THE OTHER THAT CONTROLS MY LIVING/ DINE AND KITCHEN IS THE PROBLEM
Submitted: 3 years ago.
Category: Plumbing
Expert:  Rick replied 3 years ago.

Rick the plumber :

Welcome to Just Answer, I will do my best to help you solve your problem

Rick the plumber :

The frozen section could be concealed in a wall or ceiling.

Rick the plumber :

There are 2 ways to deal with this.

Customer :

and that is?

Rick the plumber :

Either get a salamander heater (portable job site heater) and raise the temp of the space where any of the piping might pass through

Rick the plumber :

or use a pipe tahwing machine if you have copper tubing for piping

Rick the plumber :

sorry that should be pipe thawing

Rick the plumber :

which is essentially a modified arc welder

Customer :

most of the pipe are exposed in the basement

Rick the plumber :

same answer

Rick the plumber :

if all the piping in the loop is accessible you could use your torch to thaw it out

Rick the plumber :

but you need to very carefully play the torch along all the piping in the loop not just the fittings

Customer :

thats what i did and that why i came to this site

Rick the plumber :

did you heat all the pipe in the loop?

Customer :

yes all that i could reach

Rick the plumber :

then you can't get to some of it

Customer :

just the pipe that goes threw the floor

Rick the plumber :

Then my original answer applies. Those are your only options

Rick the plumber :

if this zone is on the first floor try playing the heat on the piping above the floor as well

Customer :

some of the pipes go along the foundation and up along the foundation

Rick the plumber :

same answer

Rick the plumber :

my guess would be that your frozen section would be along the foundation

Rick the plumber :

try heating up this area with your torch

Rick the plumber :

just keep the flame away from anything flammable

Customer :

yesterday i open the drain valve on that zone and some hot water came out the stoped

Rick the plumber :

if there is craft faced insulation get it out of there before you heat that area

Rick the plumber :

if you opened a purge station and the water stopped then you probably have a frozen line

Customer :

should i leave it open when i do that

Rick the plumber :

it doesn't matter but leaving it open will let you know when it thaws out

Customer :

because it is after the pump

Rick the plumber :

same answer

Rick the plumber :

turn the thermostat way down on the frozen zone so the pump won't run

Customer :

which has a valve between the pump and the drain valve if i leave the valve open it will come out but if i close it it will come out the stop

Rick the plumber :

if you leave the valve open you are getting water from the boiler. if you close the valve the only water that can come out of the drain would be through that loop

Customer :

but what is going to push the water thought the pipe if the pump is not on

Rick the plumber :

the pressure in the system

Rick the plumber :

you should have at least 10 psi on the system

Customer :

well let me try it then

Rick the plumber :

ok

Customer :

it didnt work

Rick the plumber :

what didn't work. I gave you several options. Did you try them all?

Customer :

i put a space heater in the dining room witch has no heat the living room has a pellet stove so i think that is why i got the frozen pipe in the first place because the heat controls both and the dining room and living room

Rick the plumber :

you need to put heat in the basement, that's where the frozen pipe probably is.

Customer :

you told me that you have to raise the temp in the room that the pipe are

Rick the plumber :

there are pipes in the basement ?

Customer :

yes

Rick the plumber :

".... get a salamander heater (portable job site heater) and raise the temp of the space where any of the piping might pass through"

Customer :

that is not going to work in my basement becuse it is filled with stuff and the fire marshell will have me for lunch

Rick the plumber :

then your only option is to wait for it to warm up or hire a plumber with a pipe thawing machine

Rick the plumber :

once it's thawed out it would be a good idea to fill the system with anti-freeze so this doesn't happen again.

Customer :

how do you put it in the ststem

Customer :

system

Rick the plumber :

antifreeze is pumped in under pressure

Rick the plumber :

you will probably need a plumber to do it

Customer :

this why i came to this site so that i didnt have to call a plumber this is the first time useing this site that my problem was not solved

Rick the plumber :

All I can do is propose solutions. If you don't have the equipment or expertise to remedy the problem I can't help you from here.

Rick the plumber :

There are limits on what i CAN DO FROM CYBERSPACE

Customer :

thank you any way

Rick the plumber :

Thanks for using Just Answer

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Marc

    Plumber

    Satisfied Customers:

    996
    Plumbing heating & home maintenance contractor
< Last | Next >
  • http://ww2.justanswer.com/uploads/VE/Veillplumb/2011-8-31_155028_IMG1104.64x64.JPG Marc's Avatar

    Marc

    Plumber

    Satisfied Customers:

    996
    Plumbing heating & home maintenance contractor
  • http://ww2.justanswer.com/uploads/plmqwk/2010-08-28_151844_profile_pic.jpg Plmqwk's Avatar

    Plmqwk

    Master Plumber

    Satisfied Customers:

    850
    20+ years in plumbing field. Licensed master plumber, commercial plumbing inspector
  • http://ww2.justanswer.com/uploads/JE/jerrymassie/2011-1-15_45937_1111055.64x64.JPG Jerry's Avatar

    Jerry

    Plumber

    Satisfied Customers:

    777
    over 20 years residential plumbing experience.
  • http://ww2.justanswer.com/uploads/PL/plumber171/2011-8-13_11445_plumber.500x500.64x64.jpg Mario's Avatar

    Mario

    Master Plumber

    Satisfied Customers:

    604
    Master Plumber, Fire Sprinkler, and Jobbing Spec.
  • http://ww2.justanswer.com/uploads/ABSBoss/2009-03-25_163017_2007-1031_046.jpg Bud's Avatar

    Bud

    Plumber

    Satisfied Customers:

    538
    22 Years Field Experience - 17 Years Business Ownership - Residential or Light Commercial
  • http://ww2.justanswer.com/uploads/TH/theplumber717/2011-11-24_34039_DSCF7012.64x64.JPG Theplumber717's Avatar

    Theplumber717

    Plumber, Hvac Tech

    Satisfied Customers:

    520
    Lic Plumbing contractor, 27/yrs res,com,repair,Universal HVAC Tech
  • http://ww2.justanswer.com/uploads/skibum0101/2008-12-16_015819_just_answer.jpg Rick Mather's Avatar

    Rick Mather

    Building Inspector

    Satisfied Customers:

    494
    Assistant Building Official, HVAC Tech