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the pilot light wont light on my water heater. How do I repair

 
Mike the plumber's Avatar
  • Answered by:Mike the plumber
  • Plumber
  • Positive Feedback: 100.0 %
  • Accepted Answers: 250
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Customer Question

the pilot light won't light on my water heater. How do I repair it?

 



Already Tried:
I called the gas company to make sure the water heater was working properly

Submitted: 1046 days and 9 hours ago.
Category: Plumbing
Value: $15
Status: CLOSED

Accepted Answer

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Expert:  Mike the plumber replied1046 days and 9 hours ago.

Chat Conversation Started

Mike the plumber :

hello

Mike the plumber :

The pilot light wont light,....or it wont stay light?

Customer :

It wouldn't light.

Mike the plumber :

Is the gas on to the building?

Customer :

yes

Mike the plumber :

Does the heater have a open or sealed burner?

Customer :

open

Mike the plumber :

when you put the lighter by the pilot in the burner with the pilot button pushed does the flame from the lighter move?

Customer :

yes

Mike the plumber :

Has the heater been worked on recently?

Customer :

no

Mike the plumber :

Has the gas been off?

Customer :

yes

Customer :

it was recently turned on

Mike the plumber :

has the heater been lit since it was turned on?

Customer :

The gas company came out and lit all of the gas appliances. This one wouldn't light at all.

Mike the plumber :

how far is the heater from the gas meter?

Customer :

the meter is outside...its a good 10 feet

Mike the plumber :

does the heater have a flexible gas line connected to it from the gas line?

Customer :

no, i don't think its flexible

Mike the plumber :

does it have one of these?

""
Full Size Image

Customer :

not to sure

Customer :

where would I find it?

Mike the plumber :

sounds to me like there is air in the line.

Mike the plumber :

the air will have to be bled out of the line before the pilot will get gas and light

Customer :

do i need to tap on the pipe leading to the heater?

Mike the plumber :

no that wont help

Mike the plumber :

you need to undo a connection by the heater to bleed the air out

Customer :

do you need tools to undo the connection?

Mike the plumber :

yes

Mike the plumber :

try this first

Mike the plumber :

hold down the pilot light button while holding a flame next to the pilot

Mike the plumber :

it may take a few minutes for the air to clear from the line

Customer :

2 to 5 min ?

Mike the plumber :

do it until it lights

Mike the plumber :

might take a few minutes

Customer :

if it lights, that means the line is cleared of air?

Mike the plumber :

yes

Mike the plumber :

follow the instructions on the heater for lighting it

Customer :

if it doesn't, should I just say to hell with it and replace it?

Mike the plumber :

no

Mike the plumber :

if the tank on a heater isnt leaking water it can be repaired

Customer :

It isn't leaking...however it is more than 10 years old

Mike the plumber :

they usually last 15-20 years

Mike the plumber :

but, its your call on that one

Customer :

I'll try your advice and see what happens. Thanks for your help.

Mike the plumber :

you are welcome

Mike the plumber :

good luck

Customer :

I appreciate it.

Mike the plumber :

same here

Mike the plumber :

please hit accept so I can get credit for this

Customer :

by the way, are there any maintenance things I should know to keep my water heater working once I get things going?

Mike the plumber :

just make sure the burner compartment is clean before you light it. vacuum it out good and blast the burner with compressed air before you light it. other than that keep the area around clear of flammable items

Customer :

Ok..I'll do just that. Thanks again.

Mike the plumber :

Thank you

Expert TypePlumber
Category: Plumbing
Pos. Feedback: 100.0 %
Accepts: 250
Answered: 8/8/2010

Experience: Fifteen years in the residential service industry and new construction

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