How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Plumbing Pro Your Own Question

Plumbing Pro
Plumbing Pro, Plumber
Category: Plumbing
Satisfied Customers: 1284
Experience:  Licensed plumbing contractor state of Il, & Chicago
31194769
Type Your Plumbing Question Here...
Plumbing Pro is online now
A new question is answered every 9 seconds

Water is backing up into my upstairs bathroom sink. The water

Resolved Question:

Water is backing up into my upstairs bathroom sink. The water appears to be clean in that it is clear with no visable trash in it. Where could it be coming from? How do I fix this problem?
Submitted: 4 years ago.
Category: Plumbing
Expert:  Patrick replied 4 years ago.
Is the air conditioning condensate drain connected to it?
Expert:  Plumbing Pro replied 4 years ago.

the pop up , where you pull up on the lever so the sink can drain and fill, these get full of hair, soap scum and tooth paste and clog up over time. Thats why the pee trap is fine and thats why the pipe in the wall is fine. The clog is in between the pee trap and where the water drains into the pee trap. we call it the pop up. you can try using a piece of wire and try and fish out the stuff stuck in the pop up , or you can remove it and clean it out , but this is where the problem is coming from after the information you have given to me.

Plumbing Pro, Plumber
Category: Plumbing
Satisfied Customers: 1284
Experience: Licensed plumbing contractor state of Il, & Chicago
Plumbing Pro and 2 other Plumbing Specialists are ready to help you
Expert:  Patrick replied 4 years ago.
Is the water coming up out of the drain when you are using the faucet or is it coming up on its own?
Customer: replied 4 years ago.
The water is coming up out of the drain on its own. No water will be turned on and the sink fills with water.
Expert:  Patrick replied 4 years ago.
OK. You said that the P trap was clear. Have you looked to see if the air conditioning condensate water is connected via a fitting above the P trap below the sink? Also, does the sink drain when you use it? I need this information in order to figure out what you have happening.
Customer: replied 4 years ago.

No. This sink is not located near the a/c.

Expert:  Patrick replied 4 years ago.
OK. Does the sink drain normally when you use it?
Customer: replied 4 years ago.

It did before the water started coming up through the drain. We haven't tried to use the sink since this started. We have to bail out the sink every few hours so that it doesn't run over.

Expert:  Patrick replied 4 years ago.
Do you have any fixtures higher than this fixture? What you may need to try is putting some food coloring into a toilet bowel and see if this water is siphoning back up through this sink. I think you may have a vent problem.
Customer: replied 4 years ago.
OK. I will try this at home tonight. Thank you for your help and your persistance to diagnose this problem.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Marc

    Plumber

    Satisfied Customers:

    996
    Plumbing heating & home maintenance contractor
< Last | Next >
  • http://ww2.justanswer.com/uploads/VE/Veillplumb/2011-8-31_155028_IMG1104.64x64.JPG Marc's Avatar

    Marc

    Plumber

    Satisfied Customers:

    996
    Plumbing heating & home maintenance contractor
  • http://ww2.justanswer.com/uploads/plmqwk/2010-08-28_151844_profile_pic.jpg Plmqwk's Avatar

    Plmqwk

    Master Plumber

    Satisfied Customers:

    850
    20+ years in plumbing field. Licensed master plumber, commercial plumbing inspector
  • http://ww2.justanswer.com/uploads/JE/jerrymassie/2011-1-15_45937_1111055.64x64.JPG Jerry's Avatar

    Jerry

    Plumber

    Satisfied Customers:

    777
    over 20 years residential plumbing experience.
  • http://ww2.justanswer.com/uploads/PL/plumber171/2011-8-13_11445_plumber.500x500.64x64.jpg Mario's Avatar

    Mario

    Master Plumber

    Satisfied Customers:

    604
    Master Plumber, Fire Sprinkler, and Jobbing Spec.
  • http://ww2.justanswer.com/uploads/ABSBoss/2009-03-25_163017_2007-1031_046.jpg Bud's Avatar

    Bud

    Plumber

    Satisfied Customers:

    538
    22 Years Field Experience - 17 Years Business Ownership - Residential or Light Commercial
  • http://ww2.justanswer.com/uploads/TH/theplumber717/2011-11-24_34039_DSCF7012.64x64.JPG Theplumber717's Avatar

    Theplumber717

    Plumber, Hvac Tech

    Satisfied Customers:

    520
    Lic Plumbing contractor, 27/yrs res,com,repair,Universal HVAC Tech
  • http://ww2.justanswer.com/uploads/skibum0101/2008-12-16_015819_just_answer.jpg Rick Mather's Avatar

    Rick Mather

    Building Inspector

    Satisfied Customers:

    494
    Assistant Building Official, HVAC Tech
 
 
 
Chat Now With A Plumber
Plumbing Pro
Plumbing Pro
Plumber
1284 Satisfied Customers
Licensed plumbing contractor state of Il, & Chicago