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Sorry my question was not clear. It is the faucet mechansim which is both leaking and not turning off. The rest of the system (tubes & tank) are fine. It's the faucet unit itself which seems to be broken, and which Insinkerator says must be serviced by their professional or replaced. The manual does not describe how to disassemble the faucet dispenser mechanism. I've successfully repaired other more standard faucets, which might typically need a new wahser or spring. So do you have any info about disassmbling an Insinkerator faucet dispenser? Thanks