How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bud Your Own Question
Bud, Plumber
Category: Plumbing
Satisfied Customers: 556
Experience:  22 Years Field Experience - 17 Years Business Ownership - Residential or Light Commercial
Type Your Plumbing Question Here...
Bud is online now
A new question is answered every 9 seconds

I have a two story house. When I flush the upstairs toilet

This answer was rated:

I have a two story house. When I flush the upstairs toilet the down stairs toilet burps air bubbles. All the other drains seam to work well. What is going on and how do I fix it?



Thanks for asking here at JustAnswer


First, how long has this been happening?



Customer: replied 7 years ago.
about a month. started every now and then. now does it all the time.

Ok, you either have a restriction in the main sewer line or a blocked vent. Do you have a sewer cleanout in your yard? If you do, remove the cap and flush the upstairs toilet and let me know what happened.



Customer: replied 7 years ago.
Opened clean out and flushed up stairs toilet. No burp.Water flow through sewer line seams (to the untrained eye) ok.

Ok, that tells me two things. You have a venting problem and a restricted main line. Are you on city sewer or septic?



Customer: replied 7 years ago.
city sewer

Ok. You probably have had the venting problem all along. Your sewer line was providing the venting but now is stopping up or is restricted in some way. You can rent a sewer snake to try to remove the blockage, if one exist. Take a garden hose and run lots of water down the cleanout and try to back the water up in the cleanout. This will tell you if you have a blockage that is seeping.


If the line is saging (thus creating a trap) from time and faulty installation, a sewer camera will be the only true way to find this problem. It is possible to contact your city utilities fro them to have a look at it also. (Free!!)


Hope this helps, please reply with any other questions about this.



Customer: replied 7 years ago.
hose water is running freely down clean out. No backing up. This is a good sign. Right?

Yes and no. To me it is an indication of a sagging line. Water can go through but no air. So when you flush the upstairs toilet, instead of the air going up a vent or out to the city some of it bubbles up in the downstairs toilet. A temporary fix is to drill a few holes in the cleanout cap that will allow the line to vent and stop the bubbling for now. I would recommend calling the city to start, then maybe have the line cameraed.



Bud and other Plumbing Specialists are ready to help you
Customer: replied 7 years ago.
Thank you very much for your time and expert advice.

Related Plumbing Questions