How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask The Home Smithy Your Own Question

The Home Smithy
The Home Smithy, Tradesman
Category: Plumbing
Satisfied Customers: 9570
Experience:  Tradesman
3079445
Type Your Plumbing Question Here...
The Home Smithy is online now
A new question is answered every 9 seconds

Where is the water supply shut off on my well

Resolved Question:

Really dumb question. I own a manufactured home with Quest plumbing, and have my well buried in my front yard. Just installed a new kitchen faucet, and discovered that the grey plastic shut off for the cold water line to the new sink leaks - even though I also replaced the nipple and washer due to rust. Went back to the plumbing supply store, and was told to cut the grey plastic line and install a new metal shut off. (Bought all necessary pieces). Unfortunately, I cannot figure out how to shut off the water supply to the line. Checked the well itself (nothing obvious to shut off), crawled under the house to check for an intake line, and am just about to do the unthinkable and call a plumber! What should I be looking for in the well as a shut off valve?
Submitted: 6 years ago.
Category: Plumbing
Expert:  The Home Smithy replied 6 years ago.

HiCustomer

The water shut off valve should be where the water supply line comes into the home. It will be in a direct line from the water heater to the well. It will be a 1" pipe coming streight out of the ground. Of course this is if it was done correctly. Seeings as you can not locate the shut off this is definatly suspect.

If anything you should be able to turn the water off at the hot water heater. There will be two valves. One for the hot side and one for the cold. Just turn them both off and then drain the system from its lowest point of the home. This is usually an exterior faucet (hose bib).

check this out and see if you can locate the pipe coming from the ground to the home. I have seen plumbers bury the valve to ptotect it from freezing. If it is easy access try digging down about 6"{ where the pipe exots the ground. The valve may be there.

If there is no valve where the pipe comes from the ground you may want to seriously think about putting one there. You can then install a small door in the skirting to easily access it in case of emergency. Considering the brand of the piping you have in the home this would be a very wise investment.

I am curious if you are aware that there is a possiblity that you may be entitled to compensation to have the piping in your home replaced. There was a recall on this type of piping some years back. Last I checked there were still certain homes that qualify for at least some portion of the settlement. It may be only a few hundred dollars but its better than nothing.

If you would like for me to see if you qualify I will need the year you purchased it. The model year, make, and model number of the manufactured home.

If this answer satisfies your question please click the accept button. I will not be paid if you dont.

You can always ask follow up questions after you accept. I will be here to answer them.

If for some reason you are not happy. Please tell me what I can do to put a smile on your face.

Thank you for using Just Answer. Please tell someone about us.

Best regards; The Home Smithy

After you have accepted it is important that you leave positive feedback.

The Home Smithy, Tradesman
Category: Plumbing
Satisfied Customers: 9570
Experience: Tradesman
The Home Smithy and other Plumbing Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Marc

    Plumber

    Satisfied Customers:

    996
    Plumbing heating & home maintenance contractor
< Last | Next >
  • http://ww2.justanswer.com/uploads/VE/Veillplumb/2011-8-31_155028_IMG1104.64x64.JPG Marc's Avatar

    Marc

    Plumber

    Satisfied Customers:

    996
    Plumbing heating & home maintenance contractor
  • http://ww2.justanswer.com/uploads/plmqwk/2010-08-28_151844_profile_pic.jpg Plmqwk's Avatar

    Plmqwk

    Master Plumber

    Satisfied Customers:

    850
    20+ years in plumbing field. Licensed master plumber, commercial plumbing inspector
  • http://ww2.justanswer.com/uploads/JE/jerrymassie/2011-1-15_45937_1111055.64x64.JPG Jerry's Avatar

    Jerry

    Plumber

    Satisfied Customers:

    777
    over 20 years residential plumbing experience.
  • http://ww2.justanswer.com/uploads/PL/plumber171/2011-8-13_11445_plumber.500x500.64x64.jpg Mario's Avatar

    Mario

    Master Plumber

    Satisfied Customers:

    604
    Master Plumber, Fire Sprinkler, and Jobbing Spec.
  • http://ww2.justanswer.com/uploads/ABSBoss/2009-03-25_163017_2007-1031_046.jpg Bud's Avatar

    Bud

    Plumber

    Satisfied Customers:

    538
    22 Years Field Experience - 17 Years Business Ownership - Residential or Light Commercial
  • http://ww2.justanswer.com/uploads/TH/theplumber717/2011-11-24_34039_DSCF7012.64x64.JPG Theplumber717's Avatar

    Theplumber717

    Plumber, Hvac Tech

    Satisfied Customers:

    520
    Lic Plumbing contractor, 27/yrs res,com,repair,Universal HVAC Tech
  • http://ww2.justanswer.com/uploads/skibum0101/2008-12-16_015819_just_answer.jpg Rick Mather's Avatar

    Rick Mather

    Building Inspector

    Satisfied Customers:

    494
    Assistant Building Official, HVAC Tech
 
 
 
Chat Now With A Plumber
The Home Smithy
The Home Smithy
238 Satisfied Customers
Tradesman