How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask The Home Smithy Your Own Question

The Home Smithy
The Home Smithy, Tradesman
Category: Plumbing
Satisfied Customers: 9508
Experience:  Tradesman
3079445
Type Your Plumbing Question Here...
The Home Smithy is online now
A new question is answered every 9 seconds

When I flush my toilet, the tank does not refill with water ...

Customer Question

When I flush my toilet, the tank does not refill with water even though the flap shuts properly. I've checked for leaks around the toilet and there are none. I have to manually fill the tank with water to be able to flush it. By the way, the float system in the tank is the single stalk kind without a ball. Do I need to change it?
Submitted: 6 years ago.
Category: Plumbing
Expert:  The Home Smithy replied 6 years ago.

HiCustomer

Has this happened all of a sudden or has it been progressive? ie: taking longer and longer to fill.

If it has been progressive then the tank valve (stalk looking thing) may not be the problem. If it happened suddenly then it is the culpret Im sure. These have a bad tendency to get build up on them and then the float mechanism gets stuck and wont allow water into the tank.

the first thing you should check is the 'angle stop' at the wall. Thats the little faucet that the supply hose attaches to. Make sure that it is turned on all the way.

If its is ok then go ahead and pick up a new tank valve at the hardware store. You will need a cresent wrench and a pair of pliers to change the unit out. There will be directions that come with the new valve. If you have a problem just ask it here in this thread. I will be here to answer you. (this afternoon that is. Have to do a repair job for my Mom this a.m.).

If this answer satisfies your question please click the accept button. I will not be paid if you dont.

You can always ask follow up questions after you accept. I will be here to answer them.

If for some reason you are not happy. Please tell me what I can do to put a smile on your face.

Thank you for using Just Answer. Please tell someone about us.

Best regards; The Home Smithy

After you have accepted it is important that you leave positive feedback.

The Home Smithy, Tradesman
Category: Plumbing
Satisfied Customers: 9508
Experience: Tradesman
The Home Smithy and other Plumbing Specialists are ready to help you
Customer: replied 6 years ago.
This problem happened just all of a sudden, although I noticed that not long ago I had the opposite problem: the tank would overfill and I'd have to fiddle with the little arm on the tank valve for it to stop. I'll get a new tank valve and give you a holler if I have any problems with it. :-) Thank you!
Expert:  The Home Smithy replied 6 years ago.

Your most welcome.

Thank you for accepting.

Best rgards; The Home Smithy

Customer: replied 6 years ago.
Reply to The Home Smithy's Post: I need your help again. I can't even disconnect the nut from underneath the toilet tank so I can take out the old tank valve! There are two white plastic nuts underneath. I was able to loosen the top one, which is flat in shape but it won't loosen all the way. The larger white coupling beneath it doesn't want to budge so they're sitting on top of each other now. The mechanism inside the tank is already kind of bobbing around but I can't get the nut off the bottom so I can take the whole thing out.
Expert:  The Home Smithy replied 6 years ago.
Do you have any string? some good stout sissel or cotton will do. the stronger the better. Nylon (lot lay out line) will work.
Customer: replied 6 years ago.
I finally got the nut off. Seemed like taking the old part off was harder than putting the new one in! Thanks a bunch.
Expert:  The Home Smithy replied 6 years ago.

Hey thats great!.

So it is back up and running now?

The trick that I use if I dont have my sawsall to trim the old nut off with. Is to take a piece of stout string and wrap it around either a couple piecec of wood dowling or even a couple butter knifes and use the string as a saw. As you pull it back and forth acrost the plastic fittings it creates a lot of friction and will litterally melt through the plastic. You can then just grab the nut with some pliers and bust it the rest of the way off.

There are landscapers that never carry a saw or pipe cutters. They just grab lot line as they are raking the lots down.

Im glad you got it back in,Customer

Best regards; The Home Smithy

 

Customer: replied 6 years ago.
Yes, everything in the tank works just as it should now. I'm one happy camper. :-) Thanks again.
Expert:  The Home Smithy replied 6 years ago.
You are, again, most welcome.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Marc

    Plumber

    Satisfied Customers:

    996
    Plumbing heating & home maintenance contractor
< Last | Next >
  • http://ww2.justanswer.com/uploads/VE/Veillplumb/2011-8-31_155028_IMG1104.64x64.JPG Marc's Avatar

    Marc

    Plumber

    Satisfied Customers:

    996
    Plumbing heating & home maintenance contractor
  • http://ww2.justanswer.com/uploads/plmqwk/2010-08-28_151844_profile_pic.jpg Plmqwk's Avatar

    Plmqwk

    Master Plumber

    Satisfied Customers:

    850
    20+ years in plumbing field. Licensed master plumber, commercial plumbing inspector
  • http://ww2.justanswer.com/uploads/JE/jerrymassie/2011-1-15_45937_1111055.64x64.JPG Jerry's Avatar

    Jerry

    Plumber

    Satisfied Customers:

    777
    over 20 years residential plumbing experience.
  • http://ww2.justanswer.com/uploads/PL/plumber171/2011-8-13_11445_plumber.500x500.64x64.jpg Mario's Avatar

    Mario

    Master Plumber

    Satisfied Customers:

    604
    Master Plumber, Fire Sprinkler, and Jobbing Spec.
  • http://ww2.justanswer.com/uploads/ABSBoss/2009-03-25_163017_2007-1031_046.jpg Bud's Avatar

    Bud

    Plumber

    Satisfied Customers:

    538
    22 Years Field Experience - 17 Years Business Ownership - Residential or Light Commercial
  • http://ww2.justanswer.com/uploads/TH/theplumber717/2011-11-24_34039_DSCF7012.64x64.JPG Theplumber717's Avatar

    Theplumber717

    Plumber, Hvac Tech

    Satisfied Customers:

    520
    Lic Plumbing contractor, 27/yrs res,com,repair,Universal HVAC Tech
  • http://ww2.justanswer.com/uploads/skibum0101/2008-12-16_015819_just_answer.jpg Rick Mather's Avatar

    Rick Mather

    Building Inspector

    Satisfied Customers:

    494
    Assistant Building Official, HVAC Tech