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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2698
Experience:  Working with Electronics for 25+ years.
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Second opinion] it not working it is saying check network,

Customer Question

Second opinion] it not working it is saying check network
JA: What's the make/model of your device? How old is it?
Customer: desk top/ model up416 and it is 3 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: since Friday
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Phone Systems
Expert:  Louie replied 1 month ago.

Hi and welcome to JustAnswer, I’m Louie for the second opinion. Sorry you had to wait awhile but I’ll do my best to help.

Expert:  Louie replied 1 month ago.

Initially, re-confirm and post back if this is a Vtech UP416 ErisBusinessSystem.
If yes, is it standalone?
...or is it connected to a system deskset?
If the latter, what is the complete model number of the system deskset?