Ask a Phone Systems Question, Get an Answer ASAP!
Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
Can you tell me how you have been checking/erasing messages previously? With the buttons on the main base station perhaps?If you pick up the line and listen carefully, do you hear a few beeps or a fast/stutter tone prior to the dial tone?
Could you please answer the specific questions I asked above, I need those particular details to properly answer you.
Can you tell me how you have been checking messages previously?
I am asking you HOW you played it.
Did you press the play (triangle) button on the main base?Did you dial some numbers on the handset?
OKay, the beeps and indication of messages full are coming from a voicemail service provided by the phone company.
I was trying to determine if you are purposely using voicemail, or if you had been intending to use the answering machine instead, which is handled differently.
Pick up the line (dial tone) and dial your full 10 digit home phone number.
This will put you into the voicemail system where you can listen to and then delete the messages. You'll need to listen to the audible prompts for information on how to do this, typically it will say something like press 3 to delete or press 7 to delete, for example.
Let me know if that works for you.