How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 17029
Experience:  Over 16 years experience installing and repairing electronics.
30970729
Type Your Phone Systems Question Here...
Pete is online now
A new question is answered every 9 seconds

I have a cs-6719 phone and I purchased a compatible Vtech

Customer Question

I have a cs-6719 phone and I purchased a compatible Vtech extension phone. After registering the new phone, the other phones volume is low on everything. what can I do to fix this?
JA: How old is the phone?
Customer: believe 2014 date
JA: How long has this been going on? What troubleshooting have you tried?
Customer: ever since I registered the phone, I unregistered both phones and registered them again, same thing happens. Before i registered them I tested the volume and had no problem with both phones. only get the problem on the 1st phone 2nd gets the problem.
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Phone Systems
Expert:  Pete replied 2 months ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 2 months ago.

You may have inadvertently turned down the volume on the old phone.

To turn the volume back up again, push the UP arrow button whilst on a call.

Let me know if that helps?

--------------------
Your satisfaction is my priority;
Kindly take a moment to rate my service 5 stars and press submit at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need any further assistance at all.
Pete.
--------------------