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Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 16720
Experience:  Over 16 years experience installing and repairing electronics.
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I have a cs-6719 phone and I purchased a compatible Vtech

Customer Question

I have a cs-6719 phone and I purchased a compatible Vtech extension phone. After registering the new phone, the other phones volume is low on everything. what can I do to fix this?
JA: How old is the phone?
Customer: believe 2014 date
JA: How long has this been going on? What troubleshooting have you tried?
Customer: ever since I registered the phone, I unregistered both phones and registered them again, same thing happens. Before i registered them I tested the volume and had no problem with both phones. only get the problem on the 1st phone 2nd gets the problem.
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 13 days ago.
Category: Phone Systems
Expert:  Pete replied 12 days ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 12 days ago.

You may have inadvertently turned down the volume on the old phone.

To turn the volume back up again, push the UP arrow button whilst on a call.

Let me know if that helps?

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