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Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.
Do you still need help with this?*This is not your answer, just an inquiry to see if you still need help. I'm here to help when you're ready. Due to the nature of the problem, it may take a few tries back and forth before we finish the troubleshooting and fix the problem.
First, unplug the unit for one minute, or drain the battery completely, plug it back in. Tell me if you see any change.