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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8343
Experience:  Working with Electronics for 25+ years.
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Model CS6719 The caller annot hear me. Less than 3 months.

Customer Question

Model CS6719 The caller annot hear me.
JA: What's the make/model of your device? How old is it?
Customer: Less than 3 months. Static and garbled. Losing much of the conversation. CS6719(###) ###-####JA: How long has this been going on? What troubleshooting have you tried?
Customer: about a week.
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Phone Systems
Expert:  Greg A. replied 1 month ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) How many TOTAL cordless handsets do you have with this system, and if more than one, do ALL handsets have this same issue?

2) What phone service provider (phone company) you have for this phone line?

3) If you have ANY other phones (NOT part of the main system) attached to this same phone line and if so, are they working properly? (no static/garbled communication).

Please REPLY using the box below and the SEND button.
NOTE: If you see ANY requests for "additional services" - such as a phone call - please understand that these are sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone at the moment of that request. Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

Expert:  Greg A. replied 1 month ago.

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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