Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist you today.
Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.
To help you with this issue, may I ask:
1) How long have you had this system and is there a greeting on the system now?
2) How many TOTAL cordless handsets do you have with this system?
3) What phone service provider (phone company) you have for this phone line?
Please REPLY using the box below and the SEND button.
My phone is in use right now, but I may be able to call - in a few minutes.
Would that be alright, or would you like to continue HERE in this text/chat form?
I tried to accept your call request, but see a failure of some kind.
The system may send you a note about correcting this failure, but we can also continue here - if you would like.
Please let me know how you would like to handle this.
Thanks, ***** *****
I didn't see a response back here, but wanted to send the following before I sign off for the night. Perhaps it will help solve your issue.
I have a link that shows how to record your own greeting on this type of system. Please give it a look and try the same steps on your system, and let me know how far you get through the process.
Click Here --> https://www.youtube.com/watch?v=zqgQYyVNE9g
Please let me know what happens or if you have any more questions.
If this has helped answer your question(s), please take a moment to rate MY service level (5-star is my goal) so that I get credit for my time helping you with this question.You should see some "stars" (and SUBMIT button) to do that, but please let me know if you do NOT see them (you may have to REFRESH your screen) or can not use them.
Thanks, ***** *****--. .-(im)