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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2696
Experience:  Working with Electronics for 25+ years.
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Why does my home phone call my house @ 1a.m every night???

Customer Question

Why does my home phone call my house @ 1a.m every night???
JA: How old is the phone?
Customer: maybe 20 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: for a long time
JA: Anything else you want the phone expert to know before I connect you?
Customer: How can I stop this from happening?
Submitted: 5 months ago.
Category: Phone Systems
Expert:  Greg A. replied 5 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) The FULL Model Number of the phone system you are working with? If this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base.

2) What phone service provider (phone company) you have for this phone line?

3) Do you have ANY RECORD of phone number is ***** each night - such as in a Caller ID log?

Please REPLY using the box below and the SEND button.

Thanks

(im)

Customer: replied 5 months ago.
Model number is ***** ATT. I have cleared my caller ID due to too many calls, so NO
Expert:  Greg A. replied 5 months ago.

Hi again,

The model sent (KX-TGA402) is that of a single cordless handset.

Can you look on the bottom or back of the MAIN BASE (the LARGER BASE, that connects to a PHONE CORD), and send the model from there?

The format of that model should be KX-TGxxxx - where xxxx is a 4-digit number.

Also, can you tell me the TOTAL number of cordless handsets there are with this system, and if more than one, do ALL handsets ring at 1AM?

One more thing: Do you have any OTHER PHONES (NOT part of the Panasonic system) attached to this same phone line, and if so, do they also ring in the middle of the night?

Thanks

(im)