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Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Engineer
Category: Phone Systems
Satisfied Customers: 11686
Experience:  25+ Years Experience in Field. Master Certified Electronics Tech and Technical Consultant
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My RCA Dect 6.0 accessory handset will not register to my

Customer Question

my RCA Dect 6.0 accessory handset will not register to my base
JA: What's the make/model of your device? How old is it?
Customer: RCA 25255re2 is my base up to 9 handsets my handset is RCA25055RE1
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just purchased the handset last night so it's been all day. I already have two handset setup to the base without any problem. I need another handset.
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Phone Systems
Expert:  Michael Hannigan replied 5 months ago.

Hello. My name is Michael. I can help you with your question.

Each handset registers to it's specific base. So if you have a handset and a base that you want to pair together, do the pairing process with those two devices apart from any other devices that might interfere. You only have to do this during the initial pairing. After that, they will know how to communicate with each other. If that doesn't address the problem, please let me know along with any additional information that might help.

Mike

Customer: replied 5 months ago.
that did not work
Expert:  Michael Hannigan replied 5 months ago.

Can you please elaborate? Where did it fail?