Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
I've sent an optional phone support offer at your request. If you prefer we can continue here in the chat format as well. Just let me know either way.
Do you have any other phones there (not part of the cordless system)? If so, are they working on L1?
What I mean though is do you have any other phones there? Just a regular corded/wall phone?
How about this, if you take the line 2 cord and plug it into the L1 port on the panasonic, does the "l1" button work at that point?
Okay can you unplug the phone cord from the wall entirely,
then call your L1 number from the cell - does it ring several times? Or does it go immediately to the voicemail?
I'm sorry, your messages just now came through.
This is not a panasonic issue, three is nothing locked or set incorrectly, it is actually a line fault.
If you have phone service through your cable/internet company, you can unplug power to the modem/gateway box for a few minutes to reboot. If not, or if no change then you'll have to call the phone company next and they will need to send a tech out to repair the line fault in the equipment on their end.
If you still have trouble with the system after their repairs are done, let me know.
I'm not sure what you are saying, your message was cut off?
I cannot "fix" a line problem, I can only diagnose the issue. You are paying for my time and expertise to troubleshoot and diagnose the problem for you.
At this point based on what we have tested, it is a line fault and the phone company has to be involved. After the line fault is resolved if there are any lingering issues I will be happy to help further.
I am an independent technician and I've spent my personal time, unpaid, in an effort to assist with the question for which you solicited my services. This site works on the honor system, and to that end, I have prioritized working with you ahead of other paying customers.
Although you’ve already paid your fee to the site, I am only compensated for my efforts when customers such as yourself leave positive feedback for my work. I apologize this is not the outcome you had hoped for, though this is really beyond either of our control. I do hope you’ll consider leaving a 5 star rating for me, rather than “shoot the messenger”, so that I may get credit for my time spent in good faith to answer your question accurately. Rating 1 or 2, or not rating at all, does not produce a refund, it only penalizes me for trying to help.