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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2701
Experience:  Working with Electronics for 25+ years.
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My phone upstairs keeps saying it is out of range, it will

Customer Question

my phone upstairs keeps saying it is out of range, it will not work, but the one down stairs works
JA: How old is the phone?
Customer: A few months
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I was out of town for 12 days, when I came back it was not working. I called the phone co. I checked all the connections. Nothing seems to work.
JA: Anything else you want the phone expert to know before I connect you?
Customer: There is a red dot (light ) on. but that is it.
Submitted: 5 months ago.
Category: Phone Systems
Expert:  Nathan replied 5 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 5 months ago.

What is the make/model of the phone system?
Where is the main base located, and if you take the upstairs phone closer does it work then?