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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8257
Experience:  Working with Electronics for 25+ years.
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I've got a KX-TGA 20 Panasonic phone which creates a lot of

Customer Question

Hello John, I've got a KX-TGA 20 Panasonic phone which creates a lot of problems. Please e-mail me the manual (*****@******.***) and wishing you a Happy and successful New Year.
JA: How old is the phone?
Customer: It is over 2 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: When I on the phone and hear another ring on the 2nd one, I cannot reach it and lose a lot of calls.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Connect with whom --with a live operator or how?
Submitted: 22 days ago.
Category: Phone Systems
Expert:  Greg A. replied 22 days ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) The FULL Model Number of the phone system you are working with? Since this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base. (the model sent is for a cordless handset).

2) How many TOTAL cordless handsets do you have with this system?

3) What phone service provider (phone company) you have for this phone line?

4) Is this a multi-line phone system, or single line?

Please REPLY using the box below and the SEND button.

NOTE: If you see ANY requests for "additional services" - such as a phone call - please understand that these are sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT be available by phone at the moment.
Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

Expert:  Greg A. replied 19 days ago.

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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