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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2701
Experience:  Working with Electronics for 25+ years.
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Y landline is not working, however the internet connection

Customer Question

y landline is not working, however the internet connection is fine
JA: How old is the phone?
Customer: several phones, newest is probably five years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just noticed this morning
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Phone Systems
Expert:  Greg A. replied 6 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) The FULL Make & Model Number of the phone system you are working with? If this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base.

2) What phone service provider (phone company) you have for this phone line?

3) If you have ANY other phones (NOT part of the main system) attached to this same phone line and if so, are they working properly?

Please REPLY using the box below and the SEND button.

Thanks, ***** *****

(im)