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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2698
Experience:  Working with Electronics for 25+ years.
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Cannot get rid of voicemail message via phone co.. I have

Customer Question

Cannot get rid of voicemail message via phone co.. I have the KX-TGF370
JA: Just to clarify, what's the exact make and model of your machine?
Customer: It is a Panasonic KX-TGF370
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Since I moved to my new house and connected to Wave Cable. I am in area code 360 week, the message was from area code 925.
JA: Anything else you want the phone expert to know before I connect you?
Customer: I have tried to erase what shows up as a messsage by pressing erase twice.
Submitted: 6 months ago.
Category: Phone Systems
Expert:  Greg A. replied 6 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) Can you CONFIRM the phone service provider (phone company) you have for this phone line?

2) Can you do a quick TEST for me? That TEST is to pick up any handset, press the SP-PHONE button, and QUICKLY LISTEN for the dial tone. Please let me know if you hear ANYTHING BEFORE the CLEAR dial tone (such as beeps or pulsed dial tones).

Please REPLY using the box below and the SEND button.

Thanks