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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2563
Experience:  Working with Electronics for 25+ years.
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We have a Panasonic KX-TG4771C phone with 3 remote handsets.

Customer Question

we have a Panasonic KX-TG4771C phone with 3 remote handsets.
JA: How old is the phone?
Customer: About 4 years.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: The phone will not cut in with the answering mode, when in menu only 2 of the 3 didgets will enter.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No the answering pickup is my problem. Thanks
Submitted: 3 months ago.
Category: Phone Systems
Expert:  Greg A. replied 3 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) Is the answering system NOT picking up the calls at all?

2) Do you have a DIFFERENT phone available - such as a cell phone or neighbor's phone - that you can use to place TEST calls to the Panasonic phone number?

3) What phone service provider (phone company) you have for this phone line?

4) What part of the MENU system is only showing 2 digits?

NOTE WELL: If you see ANY requests for "additional services" - such as a phone call - please understand that these are sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone at the moment of that request.
Feel free to DECLINE any such offers, and continue in this text/chat form.

Please REPLY using the box below and the SEND button.

Thanks