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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8425
Experience:  Working with Electronics for 25+ years.
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Only have 3 rings between the call and when it goes to voice

Customer Question

only have 3 rings between the call and when it goes to voice mail. i cannot get calls because I am too far away from the phone.how do I solve this? Model number is *****
JA: What's the make/model of your device? How old is it?
Customer: Model CS6829 SNA4300510636. Approx 2 mos old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Going om
JA: Anything else you want the phone expert to know before I connect you?
Customer: phone is abt two mos old
Submitted: 4 months ago.
Category: Phone Systems
Expert:  Greg A. replied 4 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) Do you have the full manual for this phone system?

2) Have you attempted to change the number of rings in the phone system yet?

3) What phone service provider (phone company) you have for this phone line?

4) If you have ANY other devices (NOT part of the Vtech system) attached to this same phone line and if so, are they working properly?

Please REPLY using the box below and the SEND button.

Thanks

Expert:  Greg A. replied 4 months ago.

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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