How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2375
Experience:  Working with Electronics for 25+ years.
5229702
Type Your Phone Systems Question Here...
Greg A. is online now
A new question is answered every 9 seconds

I have Panasonic cordless phones (Model KX-TG7871AZ I can

Customer Question

I have Panasonic cordless phones (Model KX-TG7871AZ I can phone out OK. But when people try to ring me nothing rings, They resort to leaving messages even though I am near the phone when it doesn't give a ringing sound
JA: Just to clarify, what's the exact make and model of your machine?
Customer: I gave you the model number above
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Nothing - cannot follow the manual instructions for when "the handset or base unit does not ring"
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 17 days ago.
Category: Phone Systems
Expert:  Louie replied 17 days ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, was this question posted earlier?

Still and with the description of "... nothing rings, They resort to leaving messages...", are these messagess recorded in the Panasonic's built-in answering system ?