Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
Is it the ringer from the base or handsets that is too loud?
It is imperative that you reply back to me here, on your original question only, please.
Posting new/duplicate questions costs you more and hinders my ability to reply.
Please reply back here on this page when ready.
You've already paid the initial fee. There is no free support for an out of warranty product.
I can give you a very quick and simple solution for this if you'd like to continue.
If not, you may cancel from the help page.