How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8594
Experience:  Working with Electronics for 25+ years.
5229702
Type Your Phone Systems Question Here...
Greg A. is online now
A new question is answered every 9 seconds

Panasonic phone only rings once, how can I change it to

Customer Question

Panasonic phone only rings once, how can I change it to normal?
JA: How old is the phone?
Customer: Several Years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 3 days, I've tried the menu can't find any help
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: Phone Systems
Expert:  Greg A. replied 6 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) The FULL Model Number of the phone system you are working with? If this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base.

2) Can you still make OUTGOING calls successfully?

3) What phone service provider (phone company) you have for this phone line?

4) Does this happen for ALL CALLS coming IN?

Please REPLY using the box below and the SEND button.

Thanks

NOTE: If you see ANY requests for "additional services" - such as a phone call - please understand that these are sent BY THE SITE (and not me).
Feel free to DECLINE any such offers, and continue in this text/chat form.

Customer: replied 6 months ago.
1) Model # KX-TG4131C
2) Yes
3) Telus
4) Yes
Expert:  Greg A. replied 6 months ago.

Hi again and thanks for that information.

OK - when the calls come IN, can you see ANY Caller ID information on the display?

If so, do you see any tiny icons NEXT TO the Caller ID?

Thanks

Customer: replied 6 months ago.
Hi GregProblem has been determined to be with Telus, thanks for you help
Expert:  Greg A. replied 6 months ago.

You're quite welcome.

Its good to know that you got the system working again.

If my input helped in ANY way, please consider rating my service at a high level. This is how I am compensated for the time spent with you, and how I help support my family.

Take Care, Greg A.

(im)