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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2367
Experience:  Working with Electronics for 25+ years.
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RE: my Panasonic KX-TG6511 phone--the speaker phone is no

Customer Question

RE: my Panasonic KX-TG6511 phone--the speaker phone is no longer working properly--when I speak on it the other party can hear me but I cannot hear them when they speak to me.
JA: How old is the phone?
Customer: I've had it for about 3 or 4 years-
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just trying to re-establish it on the phone itself
JA: Anything else you want the electronics expert to know before I connect you?
Customer: My wife was using the phone on speaker when she got another call on call waiting--when she tried to access that call she wasn't sure what buttons to push and when she went back to her call the speaker phone was no longer working--she couldn't her the other person with whom she was speaking. with
Submitted: 18 days ago.
Category: Phone Systems
Expert:  Nathan replied 18 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 18 days ago.

Does this issue happen on the regular earpiece as well (non speakerphone mode)?