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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2655
Experience:  Working with Electronics for 25+ years.
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I have a panasonic digitial cordless answering system model

Customer Question

I have a panasonic digitial cordless answering system model KX- TG9331 and one of the phones no longer has a dial tone even tho it is fully charged and the answering machine base it sits in is able to tke messages.
JA: Just to clarify, what's the exact make and model of your machine?
Customer: model KX-TG931T
JA: How long has this been going on? What troubleshooting have you tried?
Customer: days. I've had to frequently recharge the phone but the answering base still works. I just don't get a dial tone or am able to talk on the phone.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Phone Systems
Expert:  Greg A. replied 6 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) How many TOTAL cordless handsets do you have with this system, and if more than one, do ALL handsets have this issue?

2) Is there anything DIFFERENT on the display of the failing handset - from on that is working?

3) Does this handset "ring" - when a call comes in?

Please REPLY using the box below and the SEND button.

Thanks

P.S.

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