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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2379
Experience:  Working with Electronics for 25+ years.
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I HAVE A vTECH DECT6.0.THE PHONE WORKS BUT THE I CAN'T

Customer Question

I HAVE A vTECH DECT6.0.THE PHONE WORKS BUT THE I CAN'T PROGRAM THE PHONE BECAUSE THE SCREEN WON'T SHOW ANYTHING.WHAT DO I DO TO CORRECT ??
JA: How old is the phone?
Customer: 7 YEARS OLD
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just started today.I have tried all that is in the manual.
JA: Anything else you want the phone expert to know before I connect you?
Customer: No
Submitted: 27 days ago.
Category: Phone Systems
Expert:  Greg A. replied 27 days ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry to hear of any issue you are having with your phone(s).

To help you with this issue, may I ask:

1) The FULL Model Number of the phone system you are working with? Since this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base.

2) How many TOTAL cordless handsets do you have with this system?

Thanks