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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2511
Experience:  Working with Electronics for 25+ years.
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For some reason my neighbor has been blocked from calling

Customer Question

For some reason my neighbor has been blocked from calling us. It rings once
JA: What's the make/model of your device? How old is it?
Customer: V-Tech DS6722-3
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just found out this week. Thought it was phone company, if it is not they will charge when they come out.
JA: Anything else you want the phone expert to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: Phone Systems
Expert:  Greg A. replied 3 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) What phone service provider (phone company) you have for this phone line?

2) Does your neighbor's Caller ID appear on the displays - when they call your number (after 2 rings)?

3) Does their number appear in the "Call Block List" - AFTER their call has come in?

Thanks