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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2376
Experience:  Working with Electronics for 25+ years.
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How can I undo a call block? KX-TGEA20 is the model number

Customer Question

How can I undo a call block?
JA: What's the make/model of your device? How old is it?
Customer: KX-TGEA20 is the model number the phone is a couple of months old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I mistakenly put my mom's # on call block a couple of days ago & I've tried to undo it with the edit.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No that should do it.
Submitted: 27 days ago.
Category: Phone Systems
Expert:  Greg A. replied 27 days ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) The FULL Model Number of the phone system you are working with? Since this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base and START with KX-TG.

NOTE: The BASE model should NOT have an "A" in it, as that is only for cordless handsets.

Thanks