How's it going.Let me read of your question. Give me a minute.
Can you give me the serial number please?
It sounds like they need to be paired to the base.
Did you do this?
Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist you today.
Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.
To help you with this issue, may I ask:
1) What phone service provider (phone company) you have for this phone line?
2) Were you having ANY ISSUES with your phone service - BEFORE purchasing this system?
3) Do you still have an OLD phone system connected to the phone line?
I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)