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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2370
Experience:  Working with Electronics for 25+ years.
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The TelLine on my Panasonic KX-TGD222 does not work. It's a

Customer Question

The TelLine on my Panasonic KX-TGD222 does not work.
JA: What's the make/model of your device? How old is it?
Customer: It's a Panasonic KX-TGD222 Digital Cordless Answering System, approximately 3 yrs. old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just a few days. I reconnected the TelLine according to instruction booklet.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Just a few days. I reconnected TelLine according to instruction booklet.
Submitted: 25 days ago.
Category: Phone Systems
Expert:  Nathan replied 25 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 25 days ago.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?